Please contact us and we will happily replace the CD at no cost to you!  We appreciate it when our customers give us the opportunity to correct our mistakes or fix something that is not working properly.  You can call our office at 805-433-5601 and leave a message if no one answers with your name, the title of the CD, and your mailing address.  Or you can email csmith.mvp@gmail.com to report the problem and provide the same information, so we can ship a replacement out to you right away.